
Terms and Conditions
The terms that govern use of this website, consulting information, and Sycamore North digital resources.
Last updated September 14, 2026
Terms for using this website.
These Terms and Conditions govern your use of the Sycamore North website and your purchase or use of services and digital resources offered by Sycamore North LLC. By using this website or purchasing a product, you agree to these Terms.
Using Sycamore North
Website and Consulting Services
Consulting Services
Information presented on this website describes the general nature of Sycamore North’s consulting and fractional leadership services. It does not create a consulting relationship or guarantee that Sycamore North will accept a particular engagement.
Consulting services are governed by a separate written agreement describing the scope, responsibilities, fees, schedule, confidentiality requirements, and other terms applicable to the engagement. If that agreement conflicts with these website Terms, the written service agreement controls.
Products and ownership
Digital Resources and Intellectual Property
Digital Products and Resources
Digital products are licensed, not sold with unrestricted ownership rights.
Each product page will identify whether the product includes an individual license or an organizational license.
An individual license permits the purchaser to use the product for their own work. The purchaser may not share, distribute, reproduce, resell, sublicense, publish, or make the product available to another person or organization unless the product page expressly permits it.
An organizational license permits internal use within one purchasing legal entity. It does not permit distribution to affiliated organizations, clients, members of the public, or other separate legal entities unless the product page expressly permits it.
All licenses are nonexclusive and nontransferable. Product-specific terms shown on the product page or during checkout are incorporated into these Terms. If product-specific terms conflict with this general license, the product-specific terms control.
Intellectual Property
The website and its original content, including written materials, frameworks, assessments, guides, worksheets, graphics, branding, and downloadable products, are owned by or licensed to Sycamore North LLC and are protected by applicable intellectual property laws.
Purchasing or downloading a resource does not transfer its copyright or other ownership rights.
You may not reproduce, adapt, publish, sell, teach from, distribute, or create derivative commercial products from Sycamore North content without written permission, except as expressly permitted by the license accompanying the product.
Purchases
Payments and Refunds
Payments
Digital Product Refunds
Because digital products are delivered immediately and cannot ordinarily be returned, digital-product purchases are final.
Sycamore North will address duplicate charges, inaccessible or corrupted files, and other verified technical delivery problems. Contact Sycamore North promptly if you experience a problem accessing a purchase.
Nothing in this policy limits any refund or remedy required by applicable law. The final-sale policy will also be displayed clearly before payment.
Information and outcomes
Responsible Use
Educational and Informational Use
Results and Outcomes
Sycamore North does not guarantee a particular organizational, operational, financial, fundraising, personnel, or leadership outcome from using this website, purchasing a resource, or applying information presented here.
Examples and case studies describe specific past circumstances. They do not promise that another organization will achieve the same result.
User Communications
If you submit an inquiry, assessment response, resource suggestion, or other communication, you represent that the information is accurate and that you have the right to provide it.
Submitting information through the website does not create a confidential consulting relationship. Please do not submit highly sensitive, privileged, regulated, or confidential organizational information through a general website form.
Information submitted through the website is handled as described in the Privacy Policy.
Availability and liability
Website Conditions
Third-Party Services and Links
The website may use or link to third-party services, including hosting, payment, email, analytics, scheduling, and social-media providers. Sycamore North does not control and is not responsible for the availability, content, security, or privacy practices of third-party services.
Your use of a third-party service may be governed by that provider’s own terms and policies.
Website Availability
Disclaimer of Warranties
Limitation of Liability
To the fullest extent permitted by law, Sycamore North LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, this website or a digital product.
For a claim involving a purchased digital product, Sycamore North’s total liability will not exceed the amount you paid for that product.
These limitations do not apply where they are prohibited by law.
Legal details
Governing Terms and Contact
Governing Law
Changes to These Terms
Sycamore North may update these Terms as its services, products, or legal obligations change. The current version and its effective date will be posted on this page.
Your continued use of the website after an update constitutes acceptance of the revised Terms.
Contact
Sycamore North LLC
Kristen@SycamoreNorth.com
8816 Ashford Road
Parkville, MD 21234
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