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Terms and Conditions

The terms that govern use of this website, consulting information, and Sycamore North digital resources.

Last updated September 14, 2026

Terms for using this website.

These Terms and Conditions govern your use of the Sycamore North website and your purchase or use of services and digital resources offered by Sycamore North LLC. By using this website or purchasing a product, you agree to these Terms.

Using Sycamore North

Website and Consulting Services

Website Use

You may use this website for lawful personal or organizational purposes. You may not interfere with the website, attempt to gain unauthorized access, introduce harmful code, or use the website or its content in a way that violates applicable law.

Consulting Services

Information presented on this website describes the general nature of Sycamore North’s consulting and fractional leadership services. It does not create a consulting relationship or guarantee that Sycamore North will accept a particular engagement.

Consulting services are governed by a separate written agreement describing the scope, responsibilities, fees, schedule, confidentiality requirements, and other terms applicable to the engagement. If that agreement conflicts with these website Terms, the written service agreement controls.

Products and ownership

Digital Resources and Intellectual Property

Digital Products and Resources

Digital products are licensed, not sold with unrestricted ownership rights.

Each product page will identify whether the product includes an individual license or an organizational license.

An individual license permits the purchaser to use the product for their own work. The purchaser may not share, distribute, reproduce, resell, sublicense, publish, or make the product available to another person or organization unless the product page expressly permits it.

An organizational license permits internal use within one purchasing legal entity. It does not permit distribution to affiliated organizations, clients, members of the public, or other separate legal entities unless the product page expressly permits it.

All licenses are nonexclusive and nontransferable. Product-specific terms shown on the product page or during checkout are incorporated into these Terms. If product-specific terms conflict with this general license, the product-specific terms control.

Intellectual Property

The website and its original content, including written materials, frameworks, assessments, guides, worksheets, graphics, branding, and downloadable products, are owned by or licensed to Sycamore North LLC and are protected by applicable intellectual property laws.

Purchasing or downloading a resource does not transfer its copyright or other ownership rights.

You may not reproduce, adapt, publish, sell, teach from, distribute, or create derivative commercial products from Sycamore North content without written permission, except as expressly permitted by the license accompanying the product.

Purchases

Payments and Refunds

Payments

Prices are shown in United States dollars unless otherwise stated. Payment is due at the time of purchase and is processed through the payment provider identified during checkout. You are responsible for providing accurate billing and contact information and for any taxes or charges associated with your purchase.

Digital Product Refunds

Because digital products are delivered immediately and cannot ordinarily be returned, digital-product purchases are final.

Sycamore North will address duplicate charges, inaccessible or corrupted files, and other verified technical delivery problems. Contact Sycamore North promptly if you experience a problem accessing a purchase.

Nothing in this policy limits any refund or remedy required by applicable law. The final-sale policy will also be displayed clearly before payment.

Information and outcomes

Responsible Use

Educational and Informational Use

Website content and digital resources are provided for educational and informational purposes. They are not legal, accounting, tax, medical, mental-health, or financial advice. You remain responsible for evaluating whether a resource, recommendation, or approach is appropriate for your organization and circumstances.

Results and Outcomes

Sycamore North does not guarantee a particular organizational, operational, financial, fundraising, personnel, or leadership outcome from using this website, purchasing a resource, or applying information presented here.

Examples and case studies describe specific past circumstances. They do not promise that another organization will achieve the same result.

User Communications

If you submit an inquiry, assessment response, resource suggestion, or other communication, you represent that the information is accurate and that you have the right to provide it.

Submitting information through the website does not create a confidential consulting relationship. Please do not submit highly sensitive, privileged, regulated, or confidential organizational information through a general website form.

Information submitted through the website is handled as described in the Privacy Policy.

Availability and liability

Website Conditions

Third-Party Services and Links

The website may use or link to third-party services, including hosting, payment, email, analytics, scheduling, and social-media providers. Sycamore North does not control and is not responsible for the availability, content, security, or privacy practices of third-party services.

Your use of a third-party service may be governed by that provider’s own terms and policies.

Website Availability

Sycamore North may update, suspend, remove, or discontinue website content, resources, or features at any time. Sycamore North does not guarantee uninterrupted or error-free access to the website.

Disclaimer of Warranties

To the fullest extent permitted by law, the website and its content are provided on an “as available” basis without warranties of any kind, express or implied. Sycamore North does not warrant that the website, resources, or information will be error-free, uninterrupted, or suitable for every purpose or organization.

Limitation of Liability

To the fullest extent permitted by law, Sycamore North LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, this website or a digital product.

For a claim involving a purchased digital product, Sycamore North’s total liability will not exceed the amount you paid for that product.

These limitations do not apply where they are prohibited by law.

Legal details

Governing Terms and Contact

Governing Law

These Terms are governed by the laws of the State of Maryland, without regard to conflict-of-law principles.

Changes to These Terms

Sycamore North may update these Terms as its services, products, or legal obligations change. The current version and its effective date will be posted on this page.

Your continued use of the website after an update constitutes acceptance of the revised Terms.

Contact

Questions about these Terms may be sent to:
Sycamore North LLC
Kristen@SycamoreNorth.com
8816 Ashford Road
Parkville, MD 21234

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